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Oral and dental care

Information about the service
Busines and contact information

Information about the service

When you contact the dental clinic, an oral health care professional assesses your need for care and level of urgency. Based on this assessment, you will receive advice or an appointment for a dental nurse, oral hygienist or dentist.

Dental clinics are open on weekdays.

You will receive an SMS reminder (in Finnish) for your reserved appointment two days in advance.

Cancelling a reserved appointment

If you cannot attend your appointment, cancel it as soon as possible no later than the day before the appointment. Appointments can be cancelled by phone or via the SMS service. A fee is charged for unused appointments that have not been cancelled.

Do the following

SMS service for deaf or hard of hearing clients for making appointments

Deaf or hard of hearing clients can book or cancel appointments via SMS. The SMS appointment service is for non-urgent appointments.

In the text message, enter your full name, date of birth, and a brief explanation of the reason for the appointment. The text message cannot be longer than 160 characters. If there are more characters, the message will not be delivered. You will receive a response on the same day. You can also make an appointment on behalf of your child.

Cancelling an appointment with SMS

You can cancel your appointment with a text message during the opening hours of the dental clinic. See contact information at the bottom of the page.

In the message, write

  • I am cancelling my dental appointment
  • all first names and last name
  • date of birth without the final four characters of the personal identity code
  • date and time of the appointment.

The text message cannot be longer than 160 characters. If there are more characters, the message will not be delivered.

Your appointment has been cancelled when you receive a confirmation.

To whom and on what terms

Background information

Customer fees

Chargeable

Services are subject to a fee for adults.

A fee is charged for unused appointments that have not been cancelled.

Legislation


Service usage and contact information

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