KuunteleSocial emergency services
Information about the service
Social emergency services are urgent assistance provided by social welfare professionals in social emergencies.
Emergency social services provide help in crisis situations mainly in the evenings and weekends in the North Karelia area. From Monday through Friday at 8:00–16:00, you can receive services primarily from the family and social services or the services for the elderly in your area of residence.
Emergency social services provide telephone advice, guidance and on-site assistance in the following sudden situations:
• family and intimate partner violence
• sexual violence
• child welfare matters
• mental health problems
• substance abuse problems
• problems of the elderly
• accidents and crises.
Assistance often takes place in cooperation with other authorities or actors, such as an employee of the client's municipality of residence.
Emergency social services also provide authorities with consultation and executive assistance in various sudden situations outside office hours.
• Urgent matters 24 hours a day in the North Karelia and Heinävesi area.
Do the following
To whom and on what terms
Background information
Customer fees
Legislation
Service usage and contact information
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Siun sote Social Emergency Services phone line
Urgent matters 24 hours a day in the North Karelia area.Open
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